Our Experience with associations & Non-profits
Our founder, Amy (Benbow Smith) Riccardi, MEd is no stranger to the association industry. She's worked as a education program and marketing manager for a banking trade association and leveraged that experience into a successful eLearning consulting practice (Amy Smith Consulting), the first of its kind, back in 2001. At that time she was frequently speaking on eLearning and education strategy at ASAE and other regional association conferences. With expertise in associations, commercial and federal consulting, HCM2020 works on a range of projects for associations and non-profits. We understand the unique balance of mission-driven organizations working with Boards, volunteer leaders, and balancing many programs and services with member and stakeholder needs. Here is just a sampling of some of the things we are passionate about.
Assessing ORganizational offerings
More and more associations are wanting to do a deep-dive evaluation into all of their product and service offerings to align them to shifts in membership and the global economy - but they have come to realize that having a neutral third-party is key to success. HCM2020 is uniquely positioned to do this through our experiences with associations, for-profits and federal government. Contact us for more information and to discuss how we can help your organization assess what you're currently doing and provide deep insight and recommendations. We can get your organization off on the right foot and recommend solid first steps to accomplishing your goals, even if you're on a budget.
interim chief human capital officer services
Interim Chief Human Capital Officer services are critical for organizations looking for global growth. We are experts at strategic team design, strategy development, visionary thinking and designing organizations with the perfect balance of strategy and operational excellence. Our CHCO services are provided on an interim basis and are designed to examine your entire industry or profession and determine where your organization uniquely fits within it.
Interim Chief learning officer services
When you need to take a deep dive into your education and professional development programs, our Interim Chief Learning Officer services may be the right fit for you. Organizations are realizing that visionary learning leadership is hard to find in the association space. Our CEO, Amy Riccardi, services organizations in this interim capacity, providing solid business experience in program evaluation and design while maintaining critical strategic and visionary leadership and knowledge of the global learning space. She brings 25 years of experience to her clients and designs innovative and creative programs to her clients while establishing metrics and data sets to measure program success.
change agents & Idea generators
We are, quite simply, change agents and idea creators. We generate new ways of thinking that can transform your organization. We understand the unique dynamics within the association space and bring new thinking to the table. We know that people make your organization work, from your staff, volunteers, committees and Board serving your membership, industry business partners, sponsors, etc. We get it. Our goal is to give your leadership a fresh, outside perspective, and, when invited, lead that change.